Contact information
For comments, questions or inquiries, please contact us using the form below.
Contact us
See contact information below for many key services and departments.
Customer Service
Experienced and knowledgeable representatives, Concierge Service, including on-site repair and virtual troubleshooting with certified technicians 24/7.
Phone: 1-877-BRACCO 9 (1-877-272-2269)
Email: bracco.otc@diag.bracco.com
Hours: Monday–Friday, 8:30 AM–6:00 PM EDT (excluding holidays)
Nuclear Medicine Products
Phone: 1-800-447-6883 (option 2)
Fax: 1-800-582-2024
Hours: Monday–Friday, 8:30 AM–6:00 PM EDT (excluding holidays)
Accounts Receivable
Phone: 1-866-396-7511
Fax: 1-770-753-6791
Hours: Monday–Friday, 8:30 AM–5:00 PM EDT (excluding holidays)
Drug Safety/Pharmacovigilance
Phone: 1-800-257-5181 (option 1)
Fax: 1-609-514-2522 (adverse events only)
LUMASON® (sulfur hexafluoride lipid-type A microspheres) for injectable suspension, for intravenous use or intravesical use ADVERSE EVENTS
Email: adverse.events@diag.bracco.com
All Other Bracco Products ADVERSE EVENTS
Email: QCHS.BRACCO@IQVIA.COM
Hours: Monday–Friday, 8:30 AM–5:00 PM EDT (excluding holidays)
Scientific Information
Phone: 1-800-257-5181 (option 2)
Fax: 1-609-582-2024
Email: scientific.information@diag.bracco.com
Hours: Monday–Friday, 8:30 AM–5:00 PM EDT (excluding holidays)
Reimbursement and Healthcare Policy Support
Our experts can assist with all your coding, billing, and policy questions.
Phone: 1-800-349-1388
Email: askbracco@reimbursement.bracco.com
Website: https://braccoreimbursement.com/
Unique Device Identification
Information and answers to frequently asked questions concerning UDI, the GS1 barcode, and Bracco Diagnostics Inc. product labeling.