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Contact us

 

See contact information below for many key services and departments.

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Customer Service

 

Experienced and knowledgeable representatives, Concierge Service, including on-site repair and virtual troubleshooting with certified technicians 24/7.

 

Phone: 1-877-BRACCO 9 (1-877-272-2269)

Email: [email protected]

Hours: Monday–Friday, 8:30 AM–6:00 PM EDT (excluding holidays)

Bracco Diagnostics Inc. (BDI)

 

Phone: 1-800-447-6883

Fax: 1-800-582-2024

Hours: Monday–Friday, 8:30 AM–6:00 PM EDT (excluding holidays)

 

 

Accounts Receivable

 

Phone: 1-866-396-7511

Fax: 609-514-2348

Hours: Monday–Friday, 8:30 AM–5:00 PM EDT (excluding holidays)

 

 

Drug Safety/Pharmacovigilance

 

Phone: 1-800-257-5181 (option 1)

Fax: 1-609-514-2522 (adverse events only)

 

LUMASON® (sulfur hexafluoride lipid-type A microspheres) for injectable suspension, for intravenous use or intravesical use ADVERSE EVENTS

Email: [email protected]

 

All Other Bracco Products ADVERSE EVENTS 

Email: [email protected]

 

Hours: Monday–Friday, 8:30 AM–5:00 PM EDT (excluding holidays)

 

 

Scientific Information

 

Phone: 1-800-257-5181 (option 2)

Email: [email protected]

Hours: Monday–Friday, 8:30 AM–5:00 PM EDT (excluding holidays)

 

 

Reimbursement and Healthcare Policy Support

 

Our experts can assist with all your coding, billing, and policy questions.

 

Phone: 1-800-349-1388

Email: [email protected]

Website: https://braccoreimbursement.com/

 

 

Unique Device Identification

 

Information and answers to frequently asked questions concerning UDI, the GS1 barcode, and Bracco Diagnostics Inc. product labeling.

 

UDI FAQ