Contact information


For comments, questions or inquiries, please contact us using the form below.

* I have read the BraccoHealthCare Professionals Privacy Notice and I consent to the processing of my personal data allowing Bracco Imaging SpA (Data Controller) to conduct its business or scientific operations and contact me with promotional communication through email, SMS, and other digital and offline channels, such as mobile apps and social media.

Different countries may have specific processes in place to handle reports of adverse reactions. To report an adverse reaction related to Bracco products, you can find specific contacts and information selecting the page "Pharmacovigilance" of your country.

Contact us

 

See contact information below for many key services and departments.

Woman working in support with headphones on
Customer Service

 

Experienced and knowledgeable representatives, Concierge Service, including on-site repair and virtual troubleshooting with certified technicians 24/7.

 

Phone: 1-877-BRACCO 9 (1-877-272-2269)

Email: [email protected]

Hours: Monday–Friday, 8:30 AM–6:00 PM EDT (excluding holidays)

Nuclear Medicine Products

 

Phone: 1-800-447-6883 (option 2)

Fax: 1-800-582-2024

Hours: Monday–Friday, 8:30 AM–6:00 PM EDT (excluding holidays)

 

 

Accounts Receivable

 

Phone: 1-866-396-7511

Fax: 1-770-753-6791

Hours: Monday–Friday, 8:30 AM–5:00 PM EDT (excluding holidays)

 

 

Drug Safety/Pharmacovigilance

 

Phone: 1-800-257-5181 (option 1)

Fax: 1-609-514-2522 (adverse events only)

 

LUMASON® (sulfur hexafluoride lipid-type A microspheres) for injectable suspension, for intravenous use or intravesical use ADVERSE EVENTS

Email: [email protected]

 

All Other Bracco Products ADVERSE EVENTS 

Email: [email protected]

 

Hours: Monday–Friday, 8:30 AM–5:00 PM EDT (excluding holidays)

 

 

Scientific Information

 

Phone: 1-800-257-5181 (option 2)

Fax: 1-609-582-2024

Email: [email protected]

Hours: Monday–Friday, 8:30 AM–5:00 PM EDT (excluding holidays)

 

 

Reimbursement and Healthcare Policy Support

 

Our experts can assist with all your coding, billing, and policy questions.

 

Phone: 1-800-349-1388

Email: [email protected]

Website: https://braccoreimbursement.com/

 

 

Unique Device Identification

 

Information and answers to frequently asked questions concerning UDI, the GS1 barcode, and Bracco Diagnostics Inc. product labeling.

 

UDI FAQ

Speak with a Bracco account representative
The individuals who appear are for illustrative purposes. All persons depicted are models and not real healthcare professionals.
Speak with a
Bracco account
representative

 

Find your team

Three medical professionals looking at a report
The individuals who appear are for illustrative purposes. All persons depicted are models and not real healthcare professionals.
Find a
Bracco
Wholesaler 

 

Find wholesaler